Sheikh Jaber Al Sabah Street, near United Arab Bank, Ajman, Ajman, 00000
Patients often praise the hospital for its successful surgeries and the dedication of specific doctors, particularly in gynecology and orthopedics. However, there is a recurring theme of frustration regarding the administrative staff, with many reporting rude behavior and poor communication. The pharmacy and insurance departments are frequently cited as major pain points. While the medical outcomes are generally positive, the overall patient experience is often marred by operational inefficiencies.
We analyze 72 public reviews for Thumbay Hospital, Ajman using our data models and filter out spam to highlight only authentic feedback.
Follow up personally with the insurance department to avoid unnecessary delays.
✓ What Works Well
✗ Areas to Improve
Great medical care, but the admin is a nightmare.
Staff needs to be more polite.
Pharmacy service is very slow.