Ivy Beauty & Bubbles Sheraton Grand Dubai
3 Sheikh Zayed Rd, Sheraton Grand Dubai, Dubai, Dubai, 00000
The salon receives mixed feedback. While many clients are thrilled with the results of their hair coloring and styling, others report significant issues with service management and communication. Some customers feel the salon is overbooked, leading to long waits and rushed services. There are also complaints about hidden costs and aggressive upselling of products. However, when the service goes well, clients find the staff talented and the results spot on.
We analyze 80 public reviews for Ivy Beauty & Bubbles Sheraton Grand Dubai using our data models and filter out spam to highlight only authentic feedback.
Clarify all package inclusions and final pricing before starting any service to avoid surprises.
✓ What Works Well
- Talented hair colorists
- Modern and clean facility
- Good value packages
✗ Areas to Improve
- Poor appointment management
- Lack of transparency in pricing
- Inconsistent customer service
- Are the advertised packages transparent?
- Is it easy to get an appointment?
- Do they offer refunds for poor service?
The hair color results are often stunning.
Management needs to improve appointment scheduling.
Some staff can be dismissive of client requests.
- Category Personal Care
- Neighborhood Trade Center First
- City Dubai
- State Dubai
- Postcode 00000
- Country United Arab Emirates
