Building 419 - West 14-1, Al Manhal - W14 01, Abu Dhabi, Abu Dhabi, 00000
Patients generally praise the medical staff for their kindness and expertise, especially in surgery and physiotherapy. However, the hospital suffers from severe communication issues, particularly with the call center. Many report long wait times and difficulty booking appointments. While the clinical care is often described as top-notch, the administrative side feels disorganized and frustrating for many.
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Skip the call center and try visiting in person or using their direct clinic WhatsApp if available, as phone lines are notoriously unreliable.
✓ What Works Well
✗ Areas to Improve
Doctors are spot on with their diagnosis.
The nursing staff is very caring.
Administrative processes need a serious overhaul.