Excellence Medical Center for Hearing and Balance
579 An nisaylah Road, Abu Dhabi, Abu Dhabi, 00000
Patients frequently praise the medical expertise and the kind behavior of the doctors and nursing staff. The center is often described as clean and professional, making it a solid choice for ENT and general consultations. However, the administrative side, particularly the WhatsApp booking and reception follow-ups, is a major headache for many. When the admin works, it is a great experience, but poor coordination can lead to long waits and frustration.
We analyze 77 public reviews for Excellence Medical Center for Hearing and Balance using our data models and filter out spam to highlight only authentic feedback.
Call the clinic directly instead of relying on WhatsApp for urgent appointments.
✓ What Works Well
- Highly professional and smart doctors
- Clean and welcoming environment
- Kind and supportive nursing staff
✗ Areas to Improve
- Poor WhatsApp customer service
- Unreliable appointment scheduling
- Lack of follow-up from reception
- Why is the reception not answering my calls?
- Is the doctor available for a phone consultation?
- Why was my appointment deferred?
Doctors are top-notch, but the front desk needs training.
Great medical care, but don't expect a smooth booking process.
The clinic feels like home once you get inside.
- Category Health & Medical
- Neighborhood Shakhbout City
- City Abu Dhabi
- State Abu Dhabi
- Postcode 00000
- Country United Arab Emirates
