Other · Luxury Spa
Chi, The Spa at Shangri-La, Dubai
Sheikh Zayed Rd, Trade Center First, Dubai, Dubai, 00000
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Updated: 25 May 2026
Authenticity Score: 80/100
About
Chi Spa is generally well-regarded for its relaxing atmosphere and professional therapists. Many guests enjoy the pool and the overall luxury experience. However, some recent reviews point to dated facilities and inconsistent service quality, which is a letdown for a high-end hotel spa.
Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
16
Lowest rating
We analyze 66 public reviews for Chi, The Spa at Shangri-La, Dubai using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
General Service
78/100
Facilities
70/100
Pro Tip
Request a specific therapist if you have had a good experience with them before.
Luxury setting
Burj Khalifa view
Pros & Cons
✓ What Works Well
- Relaxing atmosphere
- Great pool view
- Professional therapists
✗ Areas to Improve
- Dated facilities
- Inconsistent service
- Maintenance issues
Frequently Asked Questions
- Do you offer couples massage?
- Is the pool included?
- What are the spa hours?
User Feedback
Very relaxing
Facilities need an upgrade
Great massage
