Aster Pharmacy - Khaleefa St., Al Ain (Rafa)
146 Sheikh Khalifa Bin Zayed St, Central District, Abu Dhabi, Abu Dhabi, 00000
Customers generally appreciate the knowledgeable and compassionate staff, with several pharmacists receiving high praise for their helpfulness. However, there are recurring complaints regarding poor communication, slow delivery, and issues with insurance claim processing. While many find the service reliable, some feel the management needs to address staff training and responsiveness. Overall, it is a hit-or-miss experience depending on the shift.
We analyze 71 public reviews for Aster Pharmacy - Khaleefa St., Al Ain (Rafa) using our data models and filter out spam to highlight only authentic feedback.
Ask for specific pharmacists by name if you have complex insurance issues, as some are significantly more proactive than others.
✓ What Works Well
- Knowledgeable and kind pharmacists
- Wide range of medicines available
- Helpful with insurance coordination
✗ Areas to Improve
- Poor communication regarding insurance rejections
- Unreliable home delivery service
- Occasional rude or inattentive staff
- Why is my insurance claim still pending?
- Do you offer home delivery for urgent meds?
- Can I get help with my prescription over the phone?
Staff are very compassionate and helpful.
Delivery is often delayed or poorly managed.
Some staff members provide excellent, personalized care.
- Category Health & Medical
- Neighborhood Al Ain
- City Abu Dhabi
- State Abu Dhabi
- Postcode 00000
- Country United Arab Emirates
